Your Rights and Choices

Compassion provides all rights to your information that are required by law. In any case, Compassion will consider all requests from individuals regarding their personal information. These requests may include:

1. Access to Your Personal Information. You may request access to your personal information or confirmation that we have information about you by contacting us at the address described below. In certain limited circumstances, you may also request to receive access to your data in a portable, machine-readable format. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.

2. Changes to Your Personal Information. We rely on you to update and correct your personal information. Our website allows you to modify your account profile. You may also contact us at the address described below in order to request that your information be modified. Note that we keep historical information in our backup files as permitted by law.

3. Deletion of Your Personal Information. You may request that we delete your personal information by contacting us at the address described below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes

4. Online Tracking. We do not currently recognize "Do Not Track" instructions.

5. Objection to or Restriction of Certain Processing.In certain scenarios and in certain jurisdictions, you can object to our processing of your personal information, or request that we restrict processing of your personal information, by contacting us at the address described below.

6. Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send materials to you. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we will still send you service-related communications.

7. Text Messages. To discontinue SMS text messages from Compassion, contact us at (844) 576-7878.

8. Revocation of Consent. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below. If you revoke your consent for the processing of personal information, then we may no longer be able to facilitate a child sponsorship for you or provide you with other services.

9. Opt-out of Targeted Advertising. You may opt-out of targeted advertising by contacting us at the address listed below. If you are a Colorado resident, you may have an authorized agent submit a request on your behalf by having them contact us at the address described below.

Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we will limit or deny your request if the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.

Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, address, phone number, account number and/or billing information. We may also ask you to provide a signed declaration confirming your identity.

If you disagree with our denial of a request, you may appeal our decision by contacting us as indicated in the "Contact Information" section below with the subject line "Appeal."

How We Protect and Retain Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we will notify you electronically, in writing, or by telephone, if legally permitted.

Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

We retain your personal information for only as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Miscellaneous

The following additional information relates to our privacy practices:

 - Transmission of Information to Other Countries. Your information may be processed in a foreign country where privacy laws are less stringent than the laws in your country. By submitting your personal information to us you agree to the transfer, storage, and processing of your information in a country other than your country of residence, including, but not necessarily limited to, the United States. Compassion utilizes Standard Contractual Clauses as an adequacy measure for data transfers from the European Union.
- Third Party Applications/Websites. We have no control over the privacy practices of websites or applications that we do not own. In order to complete certain kinds of NFT transactions you may need to use third-party applications. In doing so you may be required to provide personal data to such third-party applications and in those cases, the privacy policies and terms of the third party will apply to the processing.
- Changes to This Privacy Policy. We may change our privacy policy and practices over time. To the extent that our Privacy Policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. We will note the effective date of the latest version at the beginning of the Privacy Policy.

Contact Information

If you have any questions, comments, or complaints concerning our privacy practices or conditions of use, or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.

Compassion International
PO Box 63990
Colorado Springs, CO 80962

If you are not satisfied with our response and are in the European Union or the United Kingdom, you may have a right to lodge a complaint with your local supervisory authority.

If you have questions or want to exercise your data subject rights, or opt-out of targeted advertising, please contact our Data Protection Officer at dataprotection@us.ci.org

Children's Data

Outside of our programs for children, we do not intentionally collect information about or from children.

We do not intend to collect personal information from children under 18 who are not part of our program. If you are a parent or legal guardian and think your child under 18 has given us personal information, contact us at (844) 576-7878, Monday through Friday, 8 a.m. to 5 p.m. MT or via email at support@CompassionLatino.com..